Au9999 believes betting should be a form of entertainment — not a burden on your life. That's why we've built dedicated tools and guidelines to help every player gamble responsibly.
Responsible gaming means betting on your own terms — where you stay in control, not the other way around. At au9999, we want our members to enjoy betting as a source of entertainment, not a source of financial stress.
Many people in Bangladesh are new to online betting. That's why au9999 helps every user stay on the right track through clear guidelines, easy-to-use tools, and proactive support.
Follow the three core principles of responsible gambling:
Au9999 offers a range of effective tools and features to support responsible gaming.
Set how much you want to deposit daily, weekly, or monthly — you're in control. Limits take effect immediately once set, and any increase requires a 72-hour waiting period.
Set a time limit for your session before you start playing. Once the time is up, au9999 will automatically alert you and, if needed, end the session.
Need a short break? Set a cooling-off period ranging from 24 hours to 30 days. During this time, logging in or placing bets will be completely disabled on your account.
If you feel you need to step away from betting for an extended period, you can activate self-exclusion for anywhere between 3 months and 5 years. Once active, we'll also stop sending you any promotional offers.
You can view a full, detailed history of all your betting activity at any time — how much you've won, how much you've lost, and how long you've played, all displayed transparently.
Keep your account secure with two-factor authentication and a strong password. If any suspicious login activity is detected, au9999 will notify you right away.
Setting limits on your au9999 account is straightforward. Just a few simple steps and you're in full control of your betting.
Log in to the au9999 website or app using your username and password.
Click your profile icon in the top right corner and select "Account Settings".
Go to the Settings page and click on the "Responsible Gaming" tab.
Set whichever option you need — deposit limit, session time, cooling-off, or self-exclusion.
The limit will take effect immediately once you hit Save or Confirm.
| Limit Type | Options | Effective From | Status |
|---|---|---|---|
| Daily Deposit Limit | Set It Yourself | Immediate | Available |
| Weekly Deposit Limit | Set It Yourself | Immediate | Available |
| Monthly Deposit Limit | Set It Yourself | Immediate | Available |
| Session Time Limit | 30 Minutes – 8 Hours | Immediate | Available |
| Cooling-Off Period | 1 Day – 30 Days | Immediate | Available |
| Self-Exclusion | 3 Months – 5 Years | Immediate | Available |
| Betting History Review | At Any Time | Immediate | Available |
Problem betting can be hard to recognise early on. Watch out for the warning signs below.
Using money set aside for bills or essentials, or borrowing to keep playing — these are warning signs.
Repeatedly increasing your bets to chase losses — this is the most dangerous habit of all.
Losing track of time during a session, neglecting family or work responsibilities.
Feeling irritable, restless, or unable to focus when you can't bet.
Hiding your betting from family or friends, or lying about how much you've lost.
Repeatedly thinking about cutting back or stopping your betting but being unable to do so is a clear sign of dependency.
Answer the following questions honestly. This is for you alone — no one else will see your responses.
1. In the past month, have you spent more on betting than you originally planned?
2. After a loss, do you feel restless or compelled to play again immediately?
3. Has betting caused tension in your relationships with family, friends, or at work?
4. Have you ever failed to cut back or stop betting?
After a set period, au9999 will remind you how long you've been playing and how much you've spent. These reminders help you stay grounded in reality.
This feature stops you from placing further bets once you've lost a set amount, reducing the risk of losing too much in a single day or session.
If you'd rather not receive bonuses or promotional offers, you can opt out. Attractive offers can sometimes push us to play more than we intended.
Download your full betting history at any time. Review it monthly and analyze your own betting patterns.
Online betting triggers dopamine in the brain — the thrill of winning encourages us to keep playing. The problem starts when that need for excitement begins to overshadow everything else in life. That's exactly why responsible gaming is at the heart of what we do at au9999.
If you suspect a family member is showing signs of problem betting, approach them with empathy rather than anger or criticism. au9999's support team is here to help not just players, but their families too. Reach out to our support email and we'll offer confidential guidance.
This is important to keep in mind — betting is never a reliable source of income. Responsible gaming at au9999 means treating betting as a leisure expense, much like going to the cinema or dining out. Play assuming that the money spent on entertainment won't come back.
Many people think there's no reason to stop while they're winning. But responsible betting means knowing when to walk away — even on a winning streak. Once your set budget or time is up, stop — win or lose. Save the opportunity for another day.
Au9999 is more than a betting platform — we're building a responsible community. Our responsible gaming policy isn't just words on paper; it's reflected in every feature and support system we offer. Our support team speaks Bangla and understands the local context in Bangladesh.
Age verification is mandatory when registering at au9999. Even so, if you have someone under 18 at home who uses online devices, make sure your au9999 account is protected with a strong password and that parental controls are enabled on your devices.
Enjoy entertainment in a safe betting environment. Our tools and support team are always here for you.