AU9999 Terms & Conditions — Full English Version

Au9999 (referred to as the "Platform" or "Site" in these bundles) is an online betting and gaming platform serving users in Bangladesh and other permitted regions. These Terms and Conditions apply to all au9999 services, including the website, mobile app, and any other digital channel.

By using au9999, you confirm that:

• You are 18 years of age or older.
• Online betting is legally permitted in your region.
• You are using this platform of your own free will and volition.
• The information you have provided is genuine and accurate.

Au9999 reserves the right to restrict or terminate any user's account or access to its services at any time without providing a reason, particularly where a breach of the terms and conditions is suspected.

To create an account at au9999, you must complete the registration form with accurate and complete information. Only one account is permitted per user. If multiple accounts are found under the same person, all accounts will be terminated and any deposited funds may be forfeited.

You will need to provide the following information during registration:

• Full legal name (as per your National ID)
• Active Mobile Number
• Active Email Address
• Date of Birth
• Current Address

Au9999 may request identity documents such as a national ID, passport, or other verification materials for KYC (Know Your Customer) purposes at any time. Withdrawals may be restricted until verification is complete.

Deposits at au9999 can be made via bKash, Nagad, Rocket, and other approved payment methods. The following rules apply to all deposits:

• Minimum deposit amount: ৳500
• Deposits are typically credited to your account within 5–15 minutes.
• Only payment methods registered in your name may be used.
• Deposits from third-party accounts are not accepted.

Regarding withdrawals:

• Minimum withdrawal amount: ৳1,000
• Withdrawals may take between 1 and 72 hours to process.
• Large withdrawals may be held until KYC verification is complete.
• Wagering requirements must be met before winnings earned from bonuses can be withdrawn.
• Au9999 reserves the right to hold withdrawals in cases of suspicious transactions.

Au9999 regularly offers various bonuses and promotions. Each bonus comes with specific terms that must be read before claiming. General bonus terms:

• Wagering Requirement: To withdraw bonus funds, a specified wagering amount must be met (typically 10–30x the bonus amount).
• Duration: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Game Restrictions: Some bonuses are only valid for use on specific games or betting categories.
• Single Claim: The same bonus cannot be claimed more than once.
• Abuse: If bonus abuse is suspected, au9999 reserves the right to investigate and void the bonus.

Au9999 reserves the right to modify or cancel any promotion at any time. Operating an account with the intent to exploit promotions will be considered a violation of our rules.

The following rules apply when placing bets on au9999:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Pre-match bets placed after an event has started will not be accepted and may be voided.
• Au9999 reserves the right to void any bets placed at incorrect odds.
• Au9999 is not liable for disconnections during live betting.
• If an event is cancelled or suspended, bets will be refunded in accordance with the applicable rules.
• The maximum winnings per event will be subject to the limits set by au9999.

The following activities are strictly prohibited at au9999 and may result in account termination and legal action:

• Participation in match fixing or any form of sports manipulation.
• Using multiple accounts to claim bonus benefits.
• Using bots, automated software, or any other technical means to gain an unfair advantage.
• Money laundering or any illegal financial transactions.
• Using or selling a third-party account.
• Any attempt to hack or gain unauthorized access to au9999's systems.
• Fraudulent activity against other users.

Au9999 may suspend or close an account under the following circumstances:

• Violation of any part of these terms and conditions.
• Failure to complete KYC verification or providing false information.
• Accounts that have been inactive for an extended period (more than 12 months).
• Order of a court or law enforcement authority.
• Request by the user themselves.

You may also contact au9999 support directly to request account closure. Please withdraw your balance before closing your account.

Au9999 places responsible gaming at the top of its priorities. We want every user to see betting as entertainment, not a problem. To support this, au9999 offers the following:

• Option to set daily, weekly, or monthly deposit limits.
• Option to voluntarily suspend your account (Self-Exclusion) for a set period of time.
• View your complete betting history records.
• Information on professional help for problem gambling.

For more details, visit our Responsible Gaming View page.

Au9999 is committed to protecting your personal information. We use your data solely for service delivery, verification, and compliance with legal obligations. We never sell your information or share it with unauthorized third parties. To learn more, please read our Privacy Policy for details.

If you have a dispute with au9999, please contact our customer support team first. Most issues are resolved within 48 hours. If the matter remains unresolved, au9999 offers the option to settle the dispute through a neutral third party.

• Dispute window: within 30 days of the incident.
• Au9999's decision shall be considered final unless otherwise determined through a legal process.

Au9999 reserves the right to update these terms and conditions at any time. For significant changes, users will be notified in advance via their registered email or a notice on the site. Continued use of au9999 after any changes have been made will be considered acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please get in touch with us:

• Email: support@au9999.ws
• Live Chat: Available 24/7 via the au9999 website or app.

For more information, visit our FAQ Page View.